NEW YORK, March 30, 2007 – Following a record $5.0 billion invested in the U.S. lodging industry in 2006, the industry is expected to
invest approximately $5.5 billion in 2007, according to PricewaterhouseCoopers'
latest forecast.
The 2007 increase reflects continued spending on a variety of items, including:
- Further in-room
technology enhancements including MP3 compatible sound systems and television
systems;
- Continued installation
of flat screen televisions, high-speed wireless internet, self check-in
and check-out kiosks and computers and printers in business centers;
- Continued upgrades of
complimentary breakfasts and evening "receptions" (to serve hot
food and more diverse menu offerings);
- Continued installation
of lodging-branded bedding and other proprietary furniture, fixtures and
equipment; and,
- Design enhancements,
especially to appeal to "Gen Xers" and
"Millennials" including:
- Gathering settings and places;
- Branded equipment, amenities and products;
- Informal, "fun food", "grazing" and extended hours
of operations for food and beverage operations and selections; and,
- "Hot spots" for internet connections.
“Although the maintenance and
general condition of U.S. hotels is the best it has ever been, the industry
continues to make improvements and offer further enhancements,” says Bjorn
Hanson, Ph.D. and principal, PricewaterhouseCoopers’ Hospitality & Leisure
practice.
Other enhancements that continue to be installed and upgraded include: irons,
ironing boards and equipment for complimentary breakfasts at limited service
hotels; delivery of faxes to guest rooms; triple draping window treatments;
easy-to-use clock radios; new concepts for restaurants, bars and entertainment
lounges; in-room exercise equipment (treadmills, exercise bikes, stair
climbers); redecorating of lobbies; kiosks and in-room check-out options;
quality sound systems (radio and CD player); enhanced quality bathroom finishes
and cordless telephones.
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